Starting January 1st 2010, INet began official usage of SAP ERP Solution. As a small business entity, INet is the first company from Macedonia that has accepted the challenge of implementing the world-famous brand, in order to successfully respond on all challenges of modern business and bring higher level of business efficiency.
After a detailed analysis of the existing organizational structure and business processes, solution was designed in which 60% of existing INet processes and functionality was kept through the customization of SAP Solution. In order to increase customer satisfaction and improve internal organizational efficiency, about 25% of the existing processes were necessery to be redefined in accordance with the SAP Best Practices in wholesale and ICT Industry. About 15% of the processes and functions were specific and related to the Macedonian legislation and there was a need to further develop them as part of localization effort.